AT&T in Wayne, NJ Closed now

Reviews about AT&T

• ★ ☆ ☆ ☆ ☆

  March 12, 2019, by Matt Futerman
  So we just stopped into this store to get a new iPhone. The female there never said hello, never stood up, just sat there and said how can I help you. She then proceeded to just tell us that she can't do this she can't do that (simple requests too). The thing she couldn't do was assist us in how to remove our SIM card, she said you'll have to figure that out yourself. Our next request was did thy have the new iPhone (which att's website says they do). She told us no, but other stores do. But she wouldn't tell us where these other stores were. Unfortunately we did not get the employee's name, but that was because she wasn't even polite enough to introduce herself. So we just walked out. Now it's a Tuesday 320pm, no one else in the store. So to get that poor customer service says something. Ended up going to Verizon, same phone, same plan, same price. Much better customer service.